Asked. Answered.

01Booking

Booking a pro

• What can I book?+

• Where is PULLUPZA available?+

• Home visit or at their shop: what's the difference?+

• What is “Nearest available”?+

• Can I choose my pro?+

• Can I book for later?+

02Prices & paying

Prices and paying

• How is the price worked out?+

• Who sets the prices?+

• How can I pay?+

• Do I pay a call-out fee at the shop?+

03Cancelling

Changing your mind

• Can I cancel a home visit?+

• Can I cancel a shop booking?+

• What if my pro cancels?+

• Something went wrong with a booking+

04Safety & privacy

Safety and privacy

• How are pros checked?+

• Who sees my address?+

• What if I feel unsafe during a booking?+

• How do you handle my information?+

05For pros

Working with us

• How do I join?+

• What does it cost?+

• How do I get paid?+